HOW DO I SIGN UP?
Find the subscription that best suits your needs, and add it to your Cart. Simply follow the Checkout steps and enter in your payment information. Upon successful purchase you’ll be taken to the exclusive Client Area. Multiple subscriptions can be purchased at the same time too.
HOW DO I CANCEL MY SUBSCRIPTION?
Login to your Client Area and click on ‘My Account’ and then ‘Subscriptions’. From this page you can review and manage your current subscriptions. Click the ‘View’ button next to a subscription you wish to cancel, and then under Actions click the ‘Cancel Subscription button.
DO YOU OFFER EMAIL ACCOUNTS?
Yes we do. Email accounts come with our Website Subscriptions. To request accounts, simply complete the form in your Client Area and we will set them up for you.
We will also supply you with details to configure them in your email program (eg. Outlook). However, if you would like us to do this for you, we offer this as part of our One-off Core Maintenance service for $29 per email account, per device.
WHAT HAPPENS IF I MISS A PAYMENT?
We allow a 7 day grace period where your website and email won’t be affected. You’ll then be sent an overdue invoice. After 14 days if the invoice is still not paid your subscription will be canceled and your website and email will stop working.
HAVE MORE QUESTIONS?
Our support team is available Monday – Friday and usually responds in well under an hour during business hours. Customers also have premium access to Live Chat within their Client Area.