website core maintenance

ONE-OFF TASK

$29
  • Need a One-Off website report or backup before making a change?

    Select from a list of one-off tasks we can do for you for a flat rate.

PREMIUM

$69/ mth
  • Everything your WordPress website needs in one monthly invoice.

    Premium tools and services to help with website management.

Premium Subscription Features

These features are included in the Premium Website Core Maintenance Subscription

Domain & Hosting Management

1x Domain Name
NZ Based Hosting
Email Accounts

WordPress Management

WordPress CMS,
Theme & Plugin
Updates

Website Backups

Automatic Daily,
Weekly or Monthly
Off-Site Backups

Website Speed Boost

Page Caching
Smaller Page Size
Reduced Server Requests

Security & Monitoring

SSL Certificate
Up-time monitoring
Security Checks

Website Reports

Automatic Google Analytics
reports emailed to you

How it Works

One-off Task

Premium

HOW LONG ARE YOUR CONTRACTS?

The Premium Core Maintenance subscription plan is paid monthly or yearly, and has no term contract. We make it simple to start and stop your service at anytime.

IS THERE A DISCOUNT FOR YEARLY SUBSCRIPTION?

YES! To say thank you for your loyalty we’ll give you a discount on your subscription if you pay annually.

DO I NEED ANOTHER WEB HOST?

No, we include this in all our packages. We will handle everything from Registering your Domain Name, setting up your Website Hosting to installing the SSL Certificate.

WHERE ARE MY BACKUPS STORED?

Website back-ups are stored off-site (not in the same location as your website) to ensure if anything goes wrong with the hosting the back-ups aren’t affected. Off-site back-ups are removed after 90 days.

WHAT HAPPENS IF I MISS A PAYMENT?

We allow a 7 day grace period where your website and email won’t be affected. You’ll then be sent an overdue invoice. After 14 days if the invoice is still not paid your subscription will be canceled and your website and email will stop working.

HAVE MORE QUESTIONS?

Our support team is available Monday – Friday and usually responds in well under an hour during NZ business hours. Customers also have premium access to Live Chat within their Client Area.

HOW DO I SIGN UP?

Find the subscription that best suits your needs, and add it to your Cart. Simply follow the Checkout steps and enter in your payment information. Upon successful purchase you’ll be taken to the exclusive Client Area. Multiple subscriptions can be purchased at the same time too.

HOW DO I CANCEL MY SUBSCRIPTION?

Login to your Client Area and click on ‘My Account’ and then ‘Subscriptions’. From this page you can review and manage your current subscriptions. Click the ‘View’ button next to a subscription you wish to cancel, and then under Actions click the ‘Cancel Subscription button.

MY WEBSITE IS NOT USING WORDPRESS, DOES THAT MATTER?

Our Website Core Maintenance plan is targeted towards WordPress website only, if your website is on a different CMS platform please contact us before purchasing the subscription or One-off task option.

HOW CAN I CREATE A NEW EMAIL ACCOUNT?

If your on the Premium subscription you can login to your account with the Codetrix Client Area and submit the ‘Create a new email Account’ web form.

WHAT HAPPENS TO MY WEBSITE IF I CANCEL MY SUBSCRIPTION?

If your on the Premium subscription and you cancel your subscription your website and email will stop working.

Can’t find what your looking for in our packages?

Request a Quote